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Frequently Asked Questions

PRIVACY POLICY
Our website address is: https://www.jektoutsandsafaris.com

Personal Information such as your name, phone number and email address you voluntarily provide to us when you complete our request form on jektoutsandsafaris.com, or express interest in obtaining information about our services, is needed in order for us to process a quotation for you and/ or contacting you with the invoice. We will take reasonable precautions to ensure that customer data is secure within what is reasonably practical. The information will not be provided to any third party, except to our suppliers for operational purposes, and or otherwise where required by the law. This policy may be updated at anytime for compliance reasons. This policy is effective from the 9th of December 2024 onwards.

Jek Tours and Safari will provide the clients with a detailed itinerary listing the different places they wil visit.
The provided itinerary will be honored unless of circumstances beyond our control or at the request of the client with the agreement by Jek Tours and Safari.

CANCELLATION POLICY

Upon confirming their reservation, clients will receive a detailed invoice with the required amount to be paid. Should client decide to cancel the reservation after payment is received, 20% of the reservation of the cancelling party will be retained by Jek Tours and Safari upon receipt of a written cancellation by the client and the balance will be refunded to the client.

Pour une version française de la FAQ, cliquer ici.

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